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STORE POLICY

 

Customer Care

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HN.Sparkle is a small business that prides itself in making homemade jewellery and sterling silver, accessories and more. We have a variety of sizes and can make to measure on handmade items such as rings and bracelets. Ways of contact will be through emails at HN.Sparkle@hotmail.com.


Privacy & Safety

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At HN.Sparkle , we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us. By using our website, you consent to the terms of this policy.

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Information We Collect:

  • Personal Information: When you make a purchase, we collect certain personal information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We use this information to fulfil your order and communicate with you about it.

  • Usage Data: We may also collect information about how you interact with our website, such as the pages you visit, the links you click, and the time and date of your visit. This information helps us improve our website and provide a better user experience.

How We Use Your Information:

  • Order Fulfilment: We use your personal information to process and fulfil your orders, including shipping and delivery.

  • Communication: We may use your email address or phone number to communicate with you about your order, provide customer support, and send you promotional offers or newsletters if you have opted in to receive them.

  • Analytics: We may use usage data to analyse trends, track website performance, and improve our services.

Data Security:

We take the security of your personal information seriously and have implemented appropriate measures to protect it. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services:

We may use third-party services, such as payment processors or shipping providers, to facilitate our business operations. These third parties have their own privacy policies and practices, which may differ from ours. We encourage you to review their policies before providing any personal information.

Changes to This Policy:

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

 

Contact Us:

If you have any questions or concerns about our privacy policy, please contact us at HN.Sparkle@hotmail.com

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Payment Methods

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We accept multiple different payment types including Credit card/ Debit card/PayPal and Apple pay. However, we do not accept any forms of cheques or cash.

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